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Network Support - Manchester
Network Support - Manchester city centre - 3 months initially
Network Support - Cisco, CCNA (or working towards)
A large and prestigious Multi Sector client based in Manchester City Centre is looking for a contractor to join their Networks Infrastructure team. This role will provide an opportunity to build your technical expertise in a challenging role supporting the client’s complex network infrastructure.
This is your opportunity to develop your Networks technical expertise within a truly hands on environment, providing complex service delivery to a large organisation. Acting as the escalation point from the service desk, you’ll prevent problems and maintain high availability of the client’s Network Infrastructure. You’ll also play a key role in identifying root causes and recommending solutions to action, and act on all ‘Requests For Change’ within a timely manner.
Within the role you’ll have the opportunity to share best practice with other colleagues, strengthening overall knowledge and promoting service within the team. Whilst sharing best practice you’ll seek new opportunities for technical support improvements and deliver on continual service advances across our large, diverse IT estate.
The client is looking for someone with a technical aptitude in Networks. You’ll have proven experience in a technical or service focused IT role, or an IT degree or equivalent qualification. Ideally, you’ll also have hands on commercial experience using Cisco networking. More importantly, you’ll thrive in a fast paced environment, enjoy problem solving and have the drive and determination to achieve great results every time.
You’ll also be energised by working in a service delivery environment, following key processes to agreed SLAs. As a strong team player you’ll have great communication skills, as the role will also provide the opportunity of interfacing into third party service providers for fault reporting and resolution.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.