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IT Support Consultant - Graduate Level
Cannock (Full Time, Permanent)

IT Support Consultant - Graduate Level - Cannock
Graduate IT Support Consultant

Job Location: Cannock, Staffordshire
Job Salary: Competitive, dependent on experience
Job Benefits: 25 days' holiday, Pension, Health Insurance, Monday to Friday shift work (12pm-10pm)

We are currently working with an expanding company with specialist expertise in software systems, and they're on the look out for talented IT graduates to join their support team in Staffordshire.

Job Duties

You will be tasked with supporting software for international clients in the Accounting industry and tasks will include SQL optimisation, bug and enhancement replication and liaising with the Development Team to replicate issues and implement resolutions for issues arising. From time to time there may be opportunities for international travel to help with different types of support for client projects.

* Working as part of a team to ensure client support is met
* Handling customer support queries quickly, efficiently and professionally.
* Stay familiarised with all new software relating to this role.

Job Requirements:

* A 2:1 or above (or predicted) in a Computer Science related subject
* Knowledge of SQL and Microsoft Office is essential
* An interest in IT Support
* Good phone and face to face manner
* Comfortable working 12noon-10pm shifts covering support to international zones