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Senior 3rd Line Support / Team Lead
Nottingham (Full Time, Permanent)
£50,000 - £60,000 / Year
Senior 3rd Line Support / Team Lead - Nottingham
· Experience in a Team Lead role with hands on capabilities to provide 3rd line support.
· Experience in managing third parties and vendors, carrying out regular service reviews and escalating issues where necessary.
· Experience with a wide variety of network infrastructure technologies, preferably:
Cisco Firewalls, Routers and Switches (ASA, Catalyst, Nexus.)
Fortinet Firewalls
Citrix NetScaler Load balancers (or other vendor equivalents)
Cisco ACS/ISE and SMA.
Cisco Telephony (CUCM, CUBE, Unity) and SIP.
Riverbed Steelhead WAN Accelerators
Cisco WiFi (WLC and AP)
· Previous experience being a technical lead in IT projects.
· Experience of working in an ITIL environment is essential.
· .
· Minimum of a CCNP qualification or working at a CCNP level.