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Senior 3rd Line Support / Team Lead
Nottingham (Full Time, Permanent) £50,000 - £60,000 / Year
Senior 3rd Line Support / Team Lead - Nottingham
· Experience in a Team Lead role with hands on capabilities to provide 3rd line support. · Experience in managing third parties and vendors, carrying out regular service reviews and escalating issues where necessary. · Experience with a wide variety of network infrastructure technologies, preferably: Cisco Firewalls, Routers and Switches (ASA, Catalyst, Nexus.) Fortinet Firewalls Citrix NetScaler Load balancers (or other vendor equivalents) Cisco ACS/ISE and SMA. Cisco Telephony (CUCM, CUBE, Unity) and SIP. Riverbed Steelhead WAN Accelerators Cisco WiFi (WLC and AP) · Previous experience being a technical lead in IT projects. · Experience of working in an ITIL environment is essential. · . · Minimum of a CCNP qualification or working at a CCNP level.